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California law forces Amazon to reveal how algorithms judge worker productivity

Published Sep 24 2021 at 10:12 PM GMT
Key
Points
  • A new law will pry open the black box of how Amazon monitors, rewards, and disciplines its fulfillment center employees.
  • Gavin Newsom signed a bill into law that directly affects "mega-retailers" like Amazon, and how these companies use algorithms to manage warehouse workers.
  • Mega-retailers are those that employ more than 1,000 warehouse workers, and they include one of Amazon's main competitors, Walmart.
  • 1 and gives companies 30 days to disclose in writing "each quota to which the employee is subject.
  • Traditional quotas let workers know what’s expected of them.




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  • Published Sep 24, 2021 10:12 PM GMT