Japan Airlines Replaces “Ladies & Gentlemen” With Gender Neutral Greeting
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Sep 28 2020 at 11:00 AM GMT
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- Japan Airlines (JAL) is becoming the latest global airline to introduce gender neutral greetings for customers, as reported by AFP.
- As of October 1, 2020, JAL will stop addressing passengers as "ladies & gentlemen," and will instead use gender neutral greetings like "good morning" and "good evening.
- This will apply both at airports and onboard flights.
- Announcements in Japanese already use gender neutral terms, so this decision primarily applies to announcements made by the airline in other languages.
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- Published Sep 28, 2020 11:00 AM GMT