Marriott hotels test replacing desk clerks with automated kiosks

Published Apr 06 2021 at 6:47 PM GMT
  • Desk clerks are poised to become the latest coronavirus casualty at some Marriott hotels.
  • The world’s biggest hotel chain said it is testing automated kiosks equipped with touch screens that can check in guests and spit out room keys, as well as giant vending machines it calls “grab-and-go marketplaces” that can dispense everything from coffee.


  • Published Apr 6, 2021 6:47 PM GMT